PRIVACY POLICY

Last updated: January 2026

This Privacy Policy explains how Packstone collects, uses, and protects your personal data.

Packstone is the trading name of Joe Packer, a sole trader based in the United Kingdom.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. What Data We Collect

We may collect the following personal data:

  • Email address
  • Information submitted through contact forms
  • Communications sent to us
  • Basic technical data such as IP address, browser type, and pages visited

We do not collect payment details or sensitive personal data.

2. How We Collect Data

Data is collected when you:

  • Submit a form on our website
  • Contact us by email
  • Browse the website (via cookies and analytics)

3. How We Use Your Data

We use your data to:

  • Respond to enquiries
  • Communicate about our services
  • Improve website performance and usability
  • Maintain website security

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you submit a form or accept cookies
  • Legitimate interests – operating and improving our business
  • Legal obligation – where required by law

5. Data Storage and Security

Personal data is stored securely using reputable service providers.

We take appropriate technical and organisational measures to protect your information.

Data is retained only for as long as necessary to fulfil its purpose.

6. Sharing Your Data

We do not sell or rent your personal data.

We may share data with trusted third parties such as:

  • Website hosting providers (e.g. Webflow)
  • Email service providers
  • Analytics services (e.g. Google Analytics)

All third parties are required to handle data securely and lawfully.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time

Requests can be made by contacting:

hello@packstone.co.uk

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

8. External Links

This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

This policy may be updated from time to time. Any changes will be published on this page.